The health and safety of Australians overseas is our highest priority. Due to the COVID-19 pandemic, we are only accepting essential appointments at this time. Our ability to provide some services may be limited. We will continue to prioritise consular services to those in genuine need. If you require urgent assistance, please contact our Consular Emergency Centre, Canberra (Australia): +61 2 6261 3305.
Australian Consulate-General in Bali - Odalan Ceremony 2019.
Latest travel advice for Indonesia
For Australians travelling in or to Indonesia
For Australians travelling in Indonesia or planning to travel to Indonesia, please refer to the Australian Government’s Smartraveller website for latest news and information related to your trip. Travel advice is reviewed and updated regularly.
For international visitors travelling to Australia
For international travellers travelling to Australia, please be aware that Australia is closing its borders to all non-citizens and non-residents. The closure will take effect from 9pm AEDT Friday, 20 March 2020, with exemptions only for Australian citizens, permanent residents and their immediate family, including spouses, legal guardians and dependants.
For Australians planning to return or for international travellers planning on to travel to Australia
Please visit the Australian Government’s Department of Home Affairs website for the latest advice in relation to travelling to Australia.
Consular, passport and notarial services
As a precaution for the safety of our staff and visitors, we are no longer providing some services and are providing other services only if you have an urgent or exceptional circumstance. There are new security screening requirements when attending the Embassy, and you will require an appointment. Please refer to appointment bookings for more information.
Message from the Consul-General in Bali
Welcome to the website of the Australian Consulate-General in Bali. This website outlines important information for Australians travelling to or living in Bali, West Nusa Tenggara (NTB) and East Nusa Tenggara (NTT), including how to contact the Consulate-General and the range of consular and passport services available. We also provide a limited range of consular services to Canadian citizens. Information on Australian visas and citizenship is also available on this website.
I urge all Australians planning to travel to Bali, NTB or NTT, as well as all resident Australians, to:
Check the smartraveller.gov.au website for the latest travel advice on Indonesia, including general advice on security and health matters. You can also subscribe to automatically receive email updates whenever the travel advisory is changed.
Subscribe for updates to the Indonesia travel advice so that in the event of an emergency, such as a natural disaster or a family emergency, we can contact you.
Ensure that each person travelling in your party (including children) is covered by adequate travel insurance. While Bali, NTB and NTT offer a great array of experiences and activities, it is important that your travel insurance covers everything you could potentially engage in.
Carefully read the advice under Services for Australians and ensure that people travelling in your party are aware of the potential problems that may be encountered.
The Australian Consulate-General will be closed on the following dates:
- Wednesday 19 February 2020
- Thursday 20 February 2020
- Wednesday 25 March 2020
- Friday 10 April 2020
- Monday 25 May 2020
- Friday 31 July 2020
- Monday 17 August 2020
- Wednesday 16 September 2020
- Thursday 17 September 2020
- Monday 5 October 2020
- Friday 25 December 2020
- Monday 28 December 2020
New Smartraveller website
Our new Smartraveller website was launched in November. It includes a simpler system for getting travel advice updates and a new approach to registration.
We no longer ask Australians to register their travel before departure.
Smartraveller’s registration system will activate only when there’s a crisis overseas.
The service we provide to Australians in difficulty overseas has not changed.
As always, we encourage Australians overseas to stay in touch with friends and family and let them know you’re safe.
If you need immediate assistance, you can call the Consular Emergency Centre on +61 2 6261 3305from overseas or 1300 555 135 from within Australia.
For more information on the changes, visit Smartraveller.gov.au/changes.
After hours emergency contact
FOR EMERGENCIES ONLY, Australian and Canadian citizens requiring urgent assistance outside normal Consulate-General office hours, including weekends and public holidays:
Call (+62 361) 2000 100. Follow the instructions (press 4, wait for the information recording to begin and then press 6), this will connect you to the 24 hour Consular Emergency Centre in Canberra.
Alternatively, call the Consular Emergency Centre in Canberra directly on (+61 2) 6261 3305.
Non urgent enquiries can be made by email to [email protected]